NEWEST THEMES AND NEON PIECES

This is where we bring you the latest designs from our trendsetting Neon City studio. We're always introducing something new to our collection, from individual LED neon pieces to new themed ranges.

INTRODUCING OUR KIDS THEMED LED NEON RANGE

Uncover our playful collection of neon signs designed for kids. Spark their imagination with colorful neon lights that turn their space into a glowing wonderland!

EASY INSTALLATION

  • Hang it

    It's so simple! Hang it on a wall using our screw kit, or suspend it from the ceiling using the hanging wire kit. Whatever you choose, we'll supply it for free with every neon sign.

  • Stick it

    If you don't want to mark your walls, and your sign is small or light enough, then add 3M Command Strips (for a small fee) to your order. This makes for easy installation without the need for tools.

  • Plug it

    Connect the dimmer between your neon piece and the power supply. Then plug the power supply in and step back to take in that neon vibe!

THE GOOD STUFF

  • PREMIUM
    QUALITY

    We treat each neon piece as
    artwork. They're individually handcrafted by our team of skilled artisans using the finest quality materials. Be prepared for your LED neon lights to shine bright for a very long time…

  • FREE
    ACCESSORIES

    All our LED neon pieces come with a free installation kit of your choice, a free remote and dimmer, and a super long 10ft (3m) extension cable.

  • ENVIRONMENTALLY
    FRIENDLY

    Our LED neon signs are around 80% more energy efficient than traditional neon and produce virtually no heat, so you can leave them on care free. We also use materials that are fully recyclable.

  • PEACE OF
    MIND

    You can kick back knowing that you get fully insured shipping worldwide with 2 year warranty.

NEON CITY DELIGHT

  • ā€œMy go-to neon sign company for all my client needs! love making neon signs a fun part of each project and ustomizing unique messaging for the ultimate IG moments!ā€

    John

    November 23

  • ā€œMy go-to neon sign company for all my client needs! love making neon signs a fun part of each project and customizing unique messaging for the ultimate IG moments!ā€

    John

    November 23

  • ā€œMy go-to neon sign company for all my client needs! love making neon signs a fun part of each project and Customizing unique messaging for the ultimate IG moments!ā€

    John

    November 23

FREQUENTLY ASKED QUESTIONS

1

HOW DO I HANG MY NEON SIGN?

Hanging your LED neon artwork is just as easy as hanging a painting.Ā 

We provide you with 3 options:

  • Hang it on a wall using mounting screws
  • Suspend it from the ceiling using a hanging wire kit, or
  • Use 3M Command Strips to stick it on a wall

Alternatively, we can offer you a stand option if you choose to display your sign upright on a level surface. Check out examples of how to hang your sign here.

2

WHAT IS YOUR LEAD TIME?

Each of our neon pieces is meticulously crafted by hand, which takes us some time to achieve the highest standard of quality!

It typically takes 2 to 4 weeks to custom make and deliver your new neon sign following payment. We offer free standard shipping worldwide. Alternatively, you have the option to select express delivery at checkout for an additional fee. This expedited service usually results in your neon sign arriving within 10 to 14 business days.

If you're planning an event or have a specific date in mind, please reach out to us at hello@neoncityinc.com, and we'll make every effort to ensure your sign arrives on time!

3

HOW IS A NEON SIGN PRICED?

The price depends on several factors including the dimensions of your sign, the length of the LED neon tube used to create your artwork, and the design options you choose.

4

HOW TO CONNECT AND PLUG IT IN?

Connect the dimmer between your neon piece and the power supply. Then plug the power supply in and step back to take in that neon vibe!

5

HOW LONG IS THE SIGN CORD?

Each of our signs includes a generous 10ft (3m) clear extension cable that directly connects to the sign. Additionally, the power supply has two cables, one on each side, with one serving as the power cable. Typically, each cable measures 4-5ft (1.2-1.5m), providing a combined cable length of approximately 18-20ft (5.4-6m).

6

HOW WILL YOU KNOW WHAT PLUG TYPE TO SEND WITH MY NEON?

Since we ship worldwide, we’ll match the plug type to where your sign is headed. The power supply that's included with your neon piece is universal (100-240V) and is compatible with all power outlets worldwide.

7

WHY IS A SIGN SPLIT INTO MULTIPLE PIECES WHEN IT'S OVER 43 INCHES (110CM)?

Great question! We split large signs over 43 inches (110cm) into two or more pieces for a couple of reasons. Your neon piece is better protected when transported in smaller packaging, ensuring you receive your sign damage free. It’s also more cost effective to ship smaller packages, which in turn allows us to offer our customers free shipping on all our products.

Don’t worry, once the sign is mounted, the separation will be hardly noticeable! However, if you don't wish for your sign to be split into multiple pieces, let us know during your inquiry and we'll contact you to discuss alternative shipping arrangements.

8

CAN I INSTALL MY NEON OUTDOORS?

You certainly can! Just select the ā€œOutdoorā€ option when designing your neon. We will make minor changes to your sign to ensure it’s water-resistant and safe for outdoor use. We will also provide a specially made outdoor power supply.

Please keep in mind that your sign must be protected from extreme weather at all times, and that outdoor signs are not supplied with a remote and dimmer, as water resistant dimmers are not available on the market.

9

WHAT DOES YOUR WARRANTY COVER?

We offer a 2 year warranty with all our indoor LED neon signs, and a 1 year warranty for all outdoor signs.Ā 

However, any damage caused by incorrect installation or physical mishandling or damage incurred during usage is not covered.

If you have any issues with your sign, please don't hesitate to reach out to us. We'll make every effort to find the optimal solution for you!