What is Your Lead Time?
Each of our neon pieces is meticulously crafted by hand, which takes us some time to achieve the highest standard of quality!
It typically takes 2 to 4 weeks to custom make and deliver your new neon sign following payment. We offer free standard shipping worldwide. Alternatively, you have the option to select express delivery at checkout for an additional fee. This expedited service usually results in your neon sign arriving within 10 to 14 business days.
If you're planning an event or have a specific date in mind, please reach out to us at hello@neoncityinc.com, and we'll make every effort to ensure your sign arrives on time!
Note that delivery times may vary during sale or peak periods due to high order volumes. Delays on the customer confirming any custom design mockups may also delay delivery times.
The shipping process is managed by our trusted logistics partners, which include DHL Express, FedEx, and UPS.
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