Issues Connecting Your Remote with the Dimmer
If you are having trouble using your remote with the dimmer, please follow these steps to make sure you have a proper connection:
- Make sure the dimmer is properly connected between the sign and the power supply.
- Check for batteries inside the remote. Make sure they are the correct type and quantity, and are installed properly.
- Confirm the tiny light on the remote lights up when you press any of the buttons.
- It's possible that the remote is not paired with the dimmer. Use the instruction sheet provided with the remote and dimmer to pair them. Pairing typically involves the following steps:
- Disconnect the dimmer from the power supply.
- Reconnect the dimmer to the power supply.
- Within the first few seconds of reconnecting the dimmer, press a specific button(s) on the remote (depending on the model) several times.
- Wait a few seconds until the pairing is complete, which is usually indicated by a flashing light on the remote.
Was this article helpful?